Returns & Exchanges
At DaVinci Vaporizers, we stand behind the quality of our advanced heating technology and offer a 30-day satisfaction guarantee on all unused devices and accessories. If you are not completely satisfied with your purchase, our streamlined return process ensures a quick resolution for your hardware needs.
Initiate Request
Contact our support team via the online portal to obtain a Return Merchandise Authorization (RMA) number and verify your warranty status.
Secure Packaging
Carefully pack your device in its original retail packaging, ensuring all components and charging cables are included to avoid restocking fees.
Ship Your Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection & Refund
Once our technicians verify the device's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing